All contracts are month-to-month. However, we do require a 30-day notice before you move out.

We require a government-issued photo ID (example: driver’s license, state ID, or passport).

No, we rent on a month-to-month basis unless the customer requests otherwise.

You can pay in person, mail a check or money order or make a payment through our website.

You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly. Kiosk available for payments 24 hours/day.

Checks, money orders, VISA, MasterCard, American Express and Discover, and cash.

Yes. We sell various moving supplies in our office.

You can either use our Storage Guide on our website or call our manager for assistance.

Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.

Yes. You are welcome to use our complimentary carts to move in.

Yes, you may need to sign move-out paperwork to confirm the termination of your lease and ensure the unit is vacated properly.

Red Rocks Self Storage offers a variety of unit sizes, typically ranging from small 5'x5' units to larger 10'x30' units. The exact sizes may vary by location, so it's best to contact the specific facility for size availability.

The size of the storage unit you need depends on the items you plan to store. Red Rocks Self Storage staff can provide guidance based on your specific requirements. It's a good idea to make an inventory of your items to determine the appropriate size.

The typical storage unit height at Red Rocks Self Storage is around 8 feet, but it may vary slightly depending on the facility. Check with your specific location for precise measurements.

Yes, you can usually change your storage unit size after moving in, subject to availability. Contact the facility manager to discuss your options.

Red Rocks Self Storage offers a range of storage unit types, including standard units for general storage, climate-controlled units for temperature-sensitive items, and vehicle storage options.

Climate-controlled storage maintains a stable temperature and humidity level within the unit to protect sensitive items from extreme temperatures, humidity, and other environmental factors.

You might need climate-controlled storage if you plan to store items such as electronics, antiques, wooden furniture, artwork, documents, or any belongings sensitive to temperature and humidity fluctuations.

Items like wooden furniture, electronics, artwork, musical instruments, important documents, and collectibles often require climate-controlled storage.

Yes, Red Rocks Self Storage typically offers vehicle storage options, including spaces large enough to accommodate cars.

 It's advisable to have insurance for the stored vehicle, but the specific insurance requirements may vary. Check with the facility for their insurance policies.

Generally, self storage units are for storage purposes only and not for mechanical work. Check with the facility for any specific rules or restrictions.

Yes, you can store a motorcycle in a storage unit at Red Rocks Self Storage.

Yes, Red Rocks Self Storage often provides RV and boat storage options, including outdoor parking spaces.

Most storage facilities do not allow running a business out of storage units. It's best to check with your specific location for their policies.

Storage units are not intended for use as offices, and using them as such is generally not allowed.

Red Rocks Self Storage may offer promotions, discounts, or special deals at times. Contact the specific location or check their website for current offers.

Yes, all of the Red Rocks Storage Facilities in Colorado Springs, CO., offer online rental options for convenience.

Typically, you can finalize your rental with a store manager after starting the process online.

Yes, you can lease multiple storage units if needed.

Yes, you can usually rent a storage unit under a business name if you are storing business-related items.

Storage units can be rented on a month-to-month basis or for longer-term leases. The specific options may vary by location

You can typically unreserve a storage unit by contacting the facility or through the online reservation system if available.

You can usually cancel a reservation by contacting the facility directly or using the online reservation system if applicable

The reservation window may vary, but you can often reserve a unit several days to a few weeks in advance. Contact the facility for precise details

 Renting a storage unit usually involves filling out an application, providing identification, and signing a rental agreement. Online rentals may have different processes.

 It's best to check with the specific Red Rocks Self Storage location regarding their policies on accommodating 18 wheelers in vehicle storage.

Payments for storage units can typically be made through various methods, including online payments, in-person payments at the facility, or automatic payments.

Many storage units are offered on a month-to-month basis, but it's best to confirm the rental terms with the specific location.

The terms of the lease can vary by location, so it's essential to review and understand the specific lease agreement provided by Red Rocks Self Storage.

You can report any issues or problems with your storage unit by contacting the facility's management or customer service.

The requirement for insurance or a protection plan may vary. Check with the specific facility for their policies

In many cases, you are required to purchase your own lock for your storage unit. Check with the facility for lock specifications.

Red Rock Storage facilities provide moving carts and dollies for customer use. Check with your specific location for availability.

Late payment policies may vary, but late fees are typically applied. Contact the facility for their specific late payment policy.

Automatic payment options are often available for the convenience of customers. Check with the facility for details.

Many facilities offer online bill payment options for customers.

The time before auction can vary, but it typically happens after a significant period of delinquency. Check with the facility for their specific policies.

If your belongings go to auction due to non-payment, they are typically sold to the highest bidder, and you lose ownership of the items.

 If there is a break-in, you should report it to the facility and local law enforcement. It's essential to have renter's insurance to cover potential losses.

If you have trouble signing into your online account, you can contact customer support for assistance.

If you forget your access code, contact the facility's management for assistance in retrieving or resetting it

 If you lose the key to your lock, you may need to contact a locksmith or the facility's management for assistance.

If you encounter a maintenance issue with your unit's door, notify the facility's management so they can address and resolve the problem.

You should remove all your belongings when moving out. Leaving unwanted items may result in disposal fees or cleanup charges.

The notice required to move out may vary, but it's typically at least 15 to 30 days. Check your lease agreement for specific terms.

  • Yes, you may need to sign move-out paperwork to confirm the termination of your lease and ensure the unit is vacated properly.